Shipping throughout Russia and to other countries

Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All CITEL products

The group "New Technologies" offers for review the products: lightning protection systems and surge protection devices, gas arresters, digital current pulse counters, monitoring relays, testers, isolating spark arresters
  • Power networks CITEL
    Power networks
    DAC, DUT, DS, DDC, PAC, MSB, SFD, etc.
  • Photovoltaics CITEL
    Photovoltaics
    DS50VG, DS50PV, DS60VG, PPV, etc.
  • LED lighting CITEL
    LED lighting
    DSLP, MLPC, DAC, MLP, DLPM, ESP, etc.
  • Telecom CITEL
    Telecom
    DLA, DLC, DLU, CL-DSL, B, MJ8, etc.
  • Data Lines CITEL
    Data Lines
    MSP, MJ8, DD, CNP, CXC, RAK-SO, etc.
  • Radio communication CITEL
    Radio communication
    P8AX, CXC, PRC, CXP-DCB, etc.
  • Gas arresters CITEL
    Gas arresters
    BA, BB, BH, BM, BT, BF, BG, BE, etc.
  • Other equipment CITEL
    Other equipment
    LSC, VM-CIN, SPT-203, SGP, BF, etc.

NEW TECHNOLOGIES GROUP

For sales and support please contact

Representative offices in front/city.where_countries.Russia, front/city.where_countries.Armenia, front/city.where_countries.Belarus, front/city.where_countries.Kazakhstan, front/city.where_countries.Kyrgyzstan, front/city.where_countries.Tajikistan, front/city.where_countries.Uzbekistan and other countries of the world. Delivery to any city.

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